Limited services available at Service Centres – please use remote services whenever you can

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2020-11-30 16:27

Updated 5.1.2021

Some public services at the Iso Omena and Kalajärvi Service Centres will be closed or available only remotely from 30 November 2020 to 31 January 2021*. The reason for this is that the capital region has introduced restrictions intended to prevent the spread of the coronavirus. 

Only essential social and health services and Service Points will remain open in both Service Centres. Kela will also remain open at the Iso Omena Service Centre. Other services will either be closed completely, available remotely online or via telephone, or available on a self-service basis. 

Check the details on the Service Centres’ websites: 

Only visit a Service Centre if you are healthy and have to take care of essential matters 

The Iso Omena and Kalajärvi Service Centres urge customers to use online services whenever possible and only visit the Service Centres if they have to take care of essential matters. 

You may not visit a Service Centre if you have even the slightest symptoms of a common cold or any stomach symptoms. Even if you are healthy, we recommend that you run your errand as quickly as possible. Always wear a mask or a face shield. 

“If you visit a Service Centre, keep a safe distance of 1–2 metres from other people, wash your hands or use hand sanitiser, cough into your sleeve, and wear a mask unless you are unable to do so for health reasons,” Customer Service Manager Anna-Maija Aalto appeals to all customers. 

Events and recreational groups cancelled 

All public events and recreational groups will be cancelled as of 30 November 2020 at the Iso Omena and Kalajärvi Service Centres. 

The meeting rooms and work spaces at the Iso Omena and Kalajärvi Service Centres are closed for the time being. 

The aim is to resume normal services as soon as the coronavirus situation and the official recommendations so permit. 

Coronavirus advice:  

Further information 

Anna-Maija Aalto, Customer Service Manager,
tel. 040 507 9083, 

*Updated 5.1.2021: The exceptions in the services of the City of Espoo Service Centres will continue until 31 January 2021. This is based on the decisions of the metropolitan area’s coronavirus coordination group.